Refund Policy
This is a digital product with online access. Refunds are only available if the product is inaccessible after payment and support cannot restore access.
Once access is available in the members area, the product is considered delivered. Because of this, all sales are final except for unresolved access problems.
1. Digital product access
After successful payment confirmation, access is delivered digitally through the members area. The product includes online access and a protected PDF download. No physical item is shipped.
2. When a refund may apply
A refund may be considered only if you cannot access the product after successful payment and support is unable to restore access within a reasonable time.
3. When refunds do not apply
Refunds are not offered for change of mind, personal preference, failure to use the plan, accidental non-use, or claims that the plan did not produce a specific result.
4. How to request help
Email refund@28dayweightlossplan.com using the same email address used at checkout. Include your payment reference and a short description of the access problem.
5. First step: restore access
Before any refund decision, support will first attempt to restore access to the members area, dashboard and PDF. For general support, email support@28dayweightlossplan.com.